How Trokae Works

Why this solves a real problem

Gaps in the schedule, empty tables, idle hours — they become a voucher that another business accepts. You preserve cash and move capacity that would otherwise sit idle.

Who is it for

• Micro businesses, sole proprietors and freelancers (with CNPJ or CPF) who want to barter services
• Small businesses (LTDA, EI, SRL, EU) with an active registration
• Businesses in Brazil and Paraguay — one single platform

Brazil + Paraguay integrated

Businesses from both countries barter freely. Values appear in R$ or Gs. depending on the voucher issuer. No manual exchange.

Legal basis

Legally, it is a nominative service voucher — exactly like a physical gift card. It fits within the Consumer Protection Code (Brazil, art. 533) and Law 1334/98 (Paraguay). It is not currency, not a payment method, not a security.

Key characteristics

• Each business issues its own voucher, with a 3-4 letter symbol (e.g. ARQ, CLINIK)
• Vouchers have a value in local currency (R$ or Gs.) and a 12-month validity
• Transferable between platform users — whoever holds it, redeems it
• Expired vouchers cannot be transferred or redeemed

1. 1Register your business. CNPJ/RUC or CPF verification in minutes. No registration fee.
2. 2Issue a voucher for your service. Set the value (R$ or Gs.) and describe what you deliver. Issuance is free on all plans.
3. 3Find who offers what you need. Use the Explore tab to find complementary businesses.
4. 4Barter vouchers. You transfer yours, receive theirs. Transfer is free on all plans.
5. 5Redeem when you need it. You present the voucher, they provide the service — and vice versa.

1. 1Earn good reviews from your customers: the better your star average and the more reviews you have, the higher you appear.
2. 2Subscribe to a paid plan (Silver, Gold or Diamond): your card gets a highlight badge and you unlock the direct WhatsApp button on your public profile.
3. 3Complete your profile: photo, banner and description help customers find you.
4. 4Buy the neighborhood highlight to always appear at the top of your region.

1. 1Go to trokae.com and click "Register your business"
2. 2Enter your email and click "Get code"
3. 3Check your email — a 6-digit code arrives in seconds
4. 4Enter the code and confirm your account
5. 5Done: you are in. The next step is to register your business

1. 1Login → Dashboard → "Register my business"
2. 2Fill in: business name, CNPJ/CPF (BR) or RUC (PY), phone, address
3. 3Upload a photo and banner (optional, improves discoverability in Explore)
4. 4Wait for KYC validation — usually 1-2 business days
5. 5Once approved, you can start issuing and bartering

1. 1Dashboard → My Business → "Issue"
2. 2Set the value (e.g. R$ 100)
3. 3Confirm — the voucher enters your business treasury

How much does it cost to issue a voucher?

Nothing. Issuance is free on all plans — Free, Silver, Gold and Diamond. Trokae does not charge a % per transaction.

Monthly capacity

Each plan has a monthly capacity for issuance + third-party transfers, pooled together. When you reach the limit, the system blocks until the next month or suggests upgrading your plan.

• Free: up to 500 vouchers/month (issuance + third-party transfers)
• Silver: up to 2,500 vouchers/month
• Gold: up to 5,000 vouchers/month
• Diamond: unlimited

Transfer a voucher from your business

1. 1Dashboard → "Transfer"
2. 2Enter the recipient's email/username
3. 3Set the amount to transfer
4. 4Confirm

Forward a voucher received from another business

You received a voucher in a barter and want to pass it to someone else. The operation is free on all plans, but it counts toward your plan's monthly capacity.

Receive and settle a voucher

1. 1The client or partner presents the voucher's 6-digit code
2. 2Dashboard → "Receive redemption" → enter the code
3. 3The voucher is settled instantly; you provide the service

How capacity is counted

Each issued voucher counts as 1. Each third-party voucher you forward also counts as 1. Vouchers from your own business that you transfer do not count. The counter resets on the 1st of every month.

Upgrading or downgrading

You upgrade via Stripe anytime, and the charge is prorated. You can downgrade or cancel at any time — you keep what you paid for until the end of the cycle.

1. 1Dashboard → "Refer"
2. 2Copy your unique referral link
3. 3Share via WhatsApp, email or social media
4. 4When the referred person registers their business and completes KYC, you get 1 free month on the Silver plan
5. 5The referred person starts directly on the Free plan, at no cost